What is the appropriate response for a CNA when they hear a patient calling for help?

Responding promptly and assessing the patient's needs is the most appropriate action for a CNA when hearing a patient calling for help. This response demonstrates a commitment to patient care and safety. Prompt response is crucial as it allows the CNA to determine the patient's condition and specific needs right away, ensuring that any potential issues are addressed quickly. This can prevent further complications or distress for the patient.

By assessing the patient's needs, the CNA can provide immediate assistance or notify other healthcare professionals if necessary. An timely response not only helps maintain the well-being of the patient but also shows compassion and respect for their situation, reinforcing the trusting relationship between the patient and caregiver.

In contrast, ignoring a call or waiting until a break to check on the patient can lead to worsening conditions and patient dissatisfaction. Delegating to another staff member without assessing the urgency of the situation may delay necessary care, compromising patient safety.