How should a CNA respond to a patient experiencing anxiety?

The appropriate response for a CNA when dealing with a patient experiencing anxiety is to use calming techniques and provide reassurance. This approach is vital for several reasons. First, it acknowledges the patient's feelings and demonstrates empathy, helping them feel heard and understood. Reassuring the patient can create a sense of safety and comfort, which is essential for alleviating anxiety.

Using calming techniques, such as speaking in a soft tone, practicing deep breathing exercises together, or providing a distraction in a gentle manner, can significantly help reduce the patient's anxiety levels. This therapeutic interaction not only supports the immediate emotional needs of the patient but also fosters trust between the caregiver and the patient, which is important for their overall care experience.

The other options, while they may seem like valid choices, do not effectively address the patient’s emotional needs. Remaining quiet may lead to feelings of isolation, which can worsen anxiety. Redirecting thoughts might dismiss the patient's feelings rather than validating them, and ignoring their feelings altogether can lead to a lack of trust and a feeling of neglect, ultimately worsening their state of anxiety.